Effective Date: 02 July 2026

Welcome to FlareUp , operated by FlareUp Media, a sole proprietorship owned by Mohammad Khalandar.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, process, disclose, and protect your personal information when you visit or use our website, https://flareup.online, our digital products, mobile services (if applicable), memberships, webinars, newsletters, and related services (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of our Services.

1. Who We Are

Legal Business Name: FlareUp Media

Brand Name: FlareUp

Business Type: Sole Proprietorship

Owner: Mohammad Khalandar

Business Address:
Frazer Town,
Bangalore – 560005,
Karnataka,
India

Email:
connect@flareup.online

Phone / WhatsApp:
+91 9945439606

Website:
https://flareup.online

2. Scope of this Privacy Policy

This Privacy Policy applies to all users who:

Visit our website
Create an account
Purchase digital products
Subscribe to memberships
Register for webinars
Download free resources
Subscribe to newsletters
Contact our support team
Participate in our online community
Use any services offered by FlareUp

This Policy does not apply to third-party websites or services that may be linked from our website.

3. Information We Collect

Depending on how you interact with our services, we may collect the following information.

A. Personal Information

You may voluntarily provide:

Full name
Email address
Mobile number
Billing information
Country
State
City
Username
Password (stored securely in encrypted form)
Profile information
Communication preferences

B. Payment Information

When you make a purchase, payments are processed securely through third-party payment gateways including:

Razorpay
PhonePe

We do not collect or store your complete debit card, credit card, UPI PIN, banking credentials, CVV, or payment passwords.

Payment information is processed directly by the payment gateway under their respective privacy policies.

C. Account Information

When you create an account, we may collect:

Login credentials
Purchase history
Subscription details
Membership status
Course progress
Certificates earned
Preferences

D. Automatically Collected Information

When you browse our website, we may automatically collect:

IP address
Browser type
Operating system
Device information
Language settings
Pages visited
Date and time of visit
Referring website
Session duration
Clickstream data

E. Cookies & Similar Technologies

We use cookies and similar technologies to:

Remember your preferences
Keep you logged in
Improve website performance
Analyze visitor behaviour
Deliver relevant advertising
Personalize your experience

For more information, please refer to our Cookie Policy.

4. How We Collect Information

Information may be collected when you:

Register an account
Purchase a course
Subscribe to a membership
Download free resources
Join webinars
Submit contact forms
Subscribe to newsletters
Communicate with our support team
Participate in surveys
Leave reviews or testimonials
Browse our website

5. Why We Collect Your Information

We use your information to:

Create and manage your account
Process payments
Deliver purchased digital products
Provide customer support
Verify transactions
Issue invoices
Improve our Services
Personalize your learning experience
Send newsletters (where permitted)
Send service announcements
Notify you about webinars
Provide certificates
Prevent fraud
Detect unauthorized activity
Comply with legal obligations

6. Marketing Communications

With your consent or where permitted by law, we may send:

Educational newsletters
Product updates
Promotional offers
Webinar invitations
New course announcements
Community updates
Event notifications
WhatsApp messages
SMS notifications
Email campaigns

You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us.

Please note that even if you opt out of marketing messages, we may still send important service-related communications, such as payment confirmations, account updates, and security notifications.

7. Legal Basis for Processing

Where applicable, we process your information based on one or more of the following:

Your consent
Performance of a contract with you
Compliance with legal obligations
Protection against fraud and abuse
Our legitimate business interests, provided they do not override your rights

8. Third-Party Services

To operate our Services, we may use trusted third-party providers, including:

Google Analytics
Google Ads
Meta Pixel
YouTube
Vimeo
Mailchimp
Brevo
ConvertKit
Razorpay
PhonePe
Google Login
Facebook Login

These providers may collect information in accordance with their own privacy policies. We encourage you to review those policies before using their services.

9. Sharing of Information

We do not sell your personal information.

We may share your information only in the following circumstances:

Payment processing
Website hosting
Email delivery services
Analytics providers
Legal compliance
Fraud prevention
Business transfers (such as a merger or sale of assets)

We require third-party service providers to protect your information and use it only for the purposes for which it is shared.

10. International Users

FlareUp is operated from India but is accessible worldwide.

If you access our Services from outside India, your information may be transferred to, stored, and processed in India or other jurisdictions where our service providers operate.

By using our Services, you consent to such transfers where permitted by applicable law.

11. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include secure account authentication, encrypted transmission where appropriate, access controls, and regular monitoring of our systems.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

12. Data Retention

We retain personal information only for as long as necessary to:

Provide our Services
Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain business records

When information is no longer required, we will securely delete or anonymize it, unless retention is required by law.

13. Your Rights

Subject to applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Update your account details
Request deletion of your information
Withdraw consent where processing is based on consent
Object to certain processing activities
Request information about how your data is used

Requests may be made by contacting us using the details provided in this Policy. We may need to verify your identity before acting on your request.

14. Children’s Privacy

Our Services are intended for individuals aged 16 years or older.

We do not knowingly collect personal information from children below the minimum age specified. If we become aware that such information has been collected without appropriate authorization where required, we will take reasonable steps to delete it.

If you believe a child has provided personal information to us, please contact us promptly.

15. Account Security

You are responsible for maintaining the confidentiality of your account credentials.

Please notify us immediately if you suspect unauthorized access to your account. We are not responsible for losses resulting from your failure to protect your login information.

16. Links to Third-Party Websites

Our website may contain links to external websites or services that are not operated by FlareUp.

We are not responsible for the privacy practices, content, or security of third-party websites. Accessing those websites is at your own risk.

17. Business Transfers

If FlareUp Media undergoes a merger, acquisition, restructuring, financing, or sale of assets, your information may be transferred as part of that transaction, subject to applicable legal requirements.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

The “Last Updated” date at the top of this page indicates when changes were most recently made. Continued use of our Services after updates constitutes acceptance of the revised Privacy Policy.

19. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact us:

FlareUp Media

Frazer Town,
Bangalore – 560005,
Karnataka, India

Email: connect@flareup.online

Phone / WhatsApp: +91 9945439606

Website: https://flareup.online

20. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India, unless otherwise required by applicable law.

By using the FlareUp website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.